“Pomegranate Health Systems reviews all its policies on an ongoing basis. One of the policies relates to training and is evaluated against Ohio Mental Health and Addiction Services standards. The policy covers not only orientation but in-service, and mandatory training and certification-specific training,” explained Pat Griffey, HR Director. Working with an under age 18 population and in mental health in a hospital setting does have additional requirements than other types of employment environments.
“For instance, after their mandatory orientation, employees attend All-Staff meetings every month which cover a range of related topics. Recent examples have included suicide intervention, boundaries, trauma informed care, anger management, and managing stress. The August workshops (all 3 shifts) covered LGBTQQIA terminology and understanding. There are also additional departmental in-service trainings for nursing, the therapy team-which can now offer CE coursework, dietary, youth leaders and direct care staff,” she explained.
The September All Staff meeting was more of a ‘town hall’ format. Angela Nickell, CEO and Pat Griffey HR addressed all three shifts and provided updated employee handbooks. January 2016, the company is mandating a uniform dress code for youth leaders, senior youth leaders and shift supervisors with polo shirts. The company has an order form with a range of shirts, vests and jackets available –with logo.
Here are the training modules required for direct care employees at new employee orientation. This is by no means the complete list of training which also includes mission, goals, core values, leadership, benefits, tour, facilities, housekeeping, dietary, maintenance, boundaries, communication, marketing, psychotropic meds, infection control and nursing, trauma informed care, behavior management, crisis intervention, CPR, first aid and training in medical software.
Here’s the summary:
- CPR/First Aid
- Standard/Universal Precautions and OSHA
- Fire Safety and Other Disaster Procedures
- Infection Control
- Communicable Disease Prevention
- Cultural Diversity
- Abuse and Neglect
- Client Rights
- Client and Staff Confidentiality
- Crisis Communication
- Location of First Aid Kits
- Non-Physical Intervention/De-Escalation Techniques
- Obtaining Medical and Psychiatric Assistance
- Minor Aversive Behavioral Interventions
- Major Aversive Behavioral Interventions
- Behavior Management Plan Intervention
- Assistance with Self-Administration of Medication
- Incident Report Documentation
- Major Unusual Incidents (MUI)
- Confidentiality and Boundaries
- Obtaining Medical/Psychiatric Assistance
- Identification and Assessment of Contraindications
In addition to the above, there are employment requirements prior to a new hire coming on board to provide patient care, treatment or services. These include a BCI background report, negative drug screen test, negative PPD test or current CRX. Licensure verification is required and no findings on the Ohio Department of Developmental Disabilities, Nurse Aid Registry, Office of Inspector General and Sex Offender Registry databases.
A confidentiality information statement must also be signed. ‘We take our obligations seriously and work hard to ensure the team is equipped to care for the adolescents in our facility,’ added Griffey. “The symphony of scheduling both activities and facility for 90 teens and staff is incredible and it’s accomplished one wing or unit at a time in a continuous overlapping pattern throughout the building. You can really appreciate the dedication of the entire team 24-7 in serving the mental and behavioral healthcare needs of Ohio’s teens.”
Link to HR Video: